27th March 2020

Please find attached changes to school services that will come into effect starting Monday 30^th March 2020.

Trafford Bus Services – 30th March 2020

6th March 2020

Further to last week’s timetable change we have been monitoring the operation of service 759 and are changing this with effect from Monday 9th March.

The bus will run 10 minutes earlier, i.e. close to its previous time, but to avoid students being dropped off too early/late unnecessarily the am bus will service AGGS before Loreto.

Please download the lastest timetable here or the bottom of this page

28th February 2020

Further to the below, see further changes to services that will commence on Monday 2^nd March.

The changes are minor and should all be positive:

751 and 759 are amended to be operated by Belle Vue instead of Selwyns

752 is extended back to Cheadle Heath

756 and 757 have been retimed in the morning to avoid buses arriving too early at schools.

17th February 2020

Changes to services 754, 755 and 760 with effect from Monday 24th February

Further to operational issues in relation to service 755 and a review of the passenger numbers travelling as a consequence, GMPTR are making changes to services 754, 755 and 760 with effect from Monday 24th February as follows:

754 (AGG) and the 755 (AGG/Loreto) operated by Selwyns will be combined to operate one route, numbered 755. This route will follow the 754 route between Northern Moor and Timperley, then follow the 755 route to Loreto/AGG.
760 (all schools) will be diverted at Hale Road/Delaheys Road to operate via Delaheys Road, Thorley Lane, Shaftesbury Avenue and Stockport Road to AGG and Loreto only – it will no longer run via Hale Station for AGB due to the low number of students using the bus from AGB. AGB students can use services 88 or 283.

The 754 will run up to 13 minutes earlier and the 760 will run up to 3 minutes earlier.

The Hare and Hounds stop for AGG girls currently served by the 754 will be covered by the 760.
Broomwood currently served by the 755 will be partially replaced by the 760 which will serve the stop at Thorley Lane/Mainwood Road.
Northern Moor between Baguley and Orton Road will not be served by a school bus, when we surveyed this bus service there were no students boarding/alighting on this section of route.

Please be aware that the 760 service will be operated by Belle Vue from Monday 17th February to it’s current route and timetable before changing to the above from the 24th.

13th January 2020

TfGM Complaints Process

Operational Bus Planning is using a new complaints system. This will allow TfGM’s  Customer Relations Department to log and forward it to the correct departments (including ourselves Operational Bus Planning). The benefit of this is it will leave an audit trail, identify who is dealing with what in which department and will provide a better service for our customers. Often a lot of comments, require an answer from just one department but sometime a comment may require various sections of TfGM to work together to provide an answer as well as contacting third parties; such as Bus Operators, Schools, Local Council Officers and outside agencies. This process ensures that comments are dealt with more effectively and efficiently as well as meeting legal guidelines.

Therefore, going forward please send emails (unless immediate urgent action is required) direct to our Customer Relations Department at customer.relations@tfgm.com – this enables it to be logged, assigned a case number and also be covered by TfGM data protection. Otherwise we will be unable to process it.

6th December 2019

Information for 2019/20 – School bus fare increases

From the start of the 2019/2020 academic year, school bus fares will increase in line with inflation. We would be grateful if you could distribute this information to parents via your usual channels.

The changes:

An IGO card costs £10 and lasts until 31^st August after your 16th birthday. The card allows 11-16 year olds to travel using child tickets on buses and trams in Greater Manchester.